> For the complete documentation index, see [llms.txt](https://doc.youverify.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://doc.youverify.co/api-reference/api-reference/case-management.md).

# Case Management

Youverify's Cowork Case Management API provides a structured interface for creating, tracking, and analyzing compliance and verification cases within your workflow. Whether you're managing ongoing KYC investigations, flagged transactions, or business verification reviews, this API gives your team a centralized, programmatic layer to operate cases at scale.

The Case Management API supports four core operations: opening a new case, retrieving a specific case by ID, listing all cases within your environment, and fetching an AI-generated summary of any case. All requests and responses are in JSON. Authentication is handled via your API key passed in the request header.

### For Quick Access:

{% content-ref url="/pages/4d5Fm9W5ZHtgXi8or2E2" %}
[Create a Case](/api-reference/api-reference/case-management/create-a-case.md)
{% endcontent-ref %}

{% content-ref url="/pages/96u7JVb0qUYF9MOiycrs" %}
[Get Case AI Summary](/api-reference/api-reference/case-management/get-case-ai-summary.md)
{% endcontent-ref %}

{% content-ref url="/pages/cHgNBE7u0XDXzALFD2fs" %}
[Retrieve a Case](/api-reference/api-reference/case-management/retrieve-a-case.md)
{% endcontent-ref %}

{% content-ref url="/pages/Q5jB1u0SLLN5yr6Psm40" %}
[Retrieve all Cases](/api-reference/api-reference/case-management/retrieve-all-cases.md)
{% endcontent-ref %}


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