> ## Documentation Index
> Fetch the complete documentation index at: https://doc.youverify.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Rate Limits for Enterprise Customers

> How Youverify limits repeated identical API calls for Enterprise customers, what happens when you hit the limit, and who to contact with questions.

To prevent run-off calls, which are billable, Youverify applies a rate limit to repeated identical requests on Enterprise accounts.

## The rule

If the same call is made **more than 3 times within 1 minute**, further attempts are blocked and you cannot make that call for **10 minutes**.

| Setting | Value |
| - | - |
| Threshold | More than 3 identical calls within 1 minute |
| Block duration | 10 minutes |
| Blocked response | `429 Too Many Requests` |
| Applies to | Enterprise customers |

### What counts as the same call

Two calls are the same when they carry the **same payload**, which in practice means they are made with the **same ID**. Calls with a different ID or payload are counted separately.

### Why this exists

Repeated identical calls usually come from retry loops, duplicated jobs or integration bugs. Each call is billable, so the limit stops these run-off calls from accumulating charges.

## What happens when you are blocked

A blocked call returns `429 Too Many Requests`. The 10-minute block starts when the limit is hit. **The timer does not restart** if you keep calling during the block, so the block ends 10 minutes after it began.

<Warning>
  Retrying a blocked call immediately does not shorten the block and is not needed. Wait for the block to end, then retry once.
</Warning>

## Recommended practice

* Store the result of a verification and reuse it instead of calling again with the same ID.
* Do not retry in a tight loop. When you receive a `429`, stop and wait.
* Use [Test Data](/get-started/test-data) in the sandbox so that testing does not trigger the limit.
* See [Errors](/get-started/response-codes) for how to handle other error responses.

## Questions

For concerns or more questions about rate limits, contact [support@youverify.co](mailto:support@youverify.co).


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