What is the difference between Sandbox and Live?
What is the difference between Sandbox and Live?
Sandbox is for testing. Live runs real verifications. API keys are created separately for each environment, so a Sandbox key does not work in Live. To unlock Live, activate your business account. To create keys, see API keys.
Which verification types can I run?
Which verification types can I run?
Cowork supports identity checks such as NIN, BVN and passport, address verification, and AML screening. Coverage depends on the country. See Country and product coverage.
How do I add money to my wallet?
How do I add money to my wallet?
Use a card, or transfer to the virtual account assigned to your workspace. See Fund your wallet.
How do I know when my balance is running low?
How do I know when my balance is running low?
Set a threshold and the people you choose get an email when your balance falls below it. See Set low balance alerts.
Where can I see what I have spent and download invoices?
Where can I see what I have spent and download invoices?
On the Billing & Wallets page. See Billing, wallets and invoices.
How do I invite a colleague, and what can they do?
How do I invite a colleague, and what can they do?
Invite them from Team Management and give them a role. See Manage team members and User roles and permissions.
How do I make my login more secure?
How do I make my login more secure?
Turn on two-factor authentication in Account Settings. See Two-factor authentication.
What do the status labels on my checks mean?
What do the status labels on my checks mean?
See Verification statuses. For address checks, see Address verification report statuses.